Shipping & Delivery

Measured Dispatch

Every Mont Pedro piece is crafted and finished in small batches. Orders are not rushed through a warehouse system—they are prepared with the same attention given during production.

All orders are dispatched within 2–4 business days after confirmation.

 

Delivery Timeframes

Estimated delivery timelines are as follows:

• Sri Lanka: 1–3 business days
• International: 5–10 business days

These are working estimates, not guarantees. External delays such as customs processing or courier disruptions may extend delivery times.

 

Shipping Partners

We work with reliable courier services to ensure secure and trackable delivery. Once dispatched, you will receive your tracking details.

 

Packaging

Each order is packaged with care to protect the structure and finish of the product during transit. Presentation is kept minimal and refined, in line with our brand standards.

Shipping Charges

• Shipping fees are calculated at checkout based on destination
• Any applicable customs duties or import taxes for international orders are the responsibility of the customer

 

Address Accuracy

Customers are responsible for providing complete and accurate delivery details.

We do not take responsibility for delays or losses caused by incorrect information.

Delays & Exceptions

While we operate on strict timelines, delays may occur due to:

• Courier service disruptions
• Weather conditions
• Customs clearance (for international orders)

In such cases, we remain available to assist, but we do not offer compensation for delays beyond our control.

Order Tracking

Once your order is dispatched, tracking information will be shared. Customers are expected to monitor shipment progress directly with the courier.

 

Final Note

We prioritize careful handling over speed. Each order is prepared and dispatched with intention, ensuring it reaches you in the condition it was meant to be experienced.

 

For assistance, contact:

WhatsApp : +94 77 521 2946 | sales@montpedroleather.com